1. Data We Collect
We collect personal information including name, mobile number, email address, delivery address, and uploaded photos (face images, full-body images). This data is necessary to create your 3D miniature and fulfil your order.
2. Secure Image Upload
All photo uploads are transmitted over SSL-encrypted connections. Images are stored securely with restricted access. We implement industry-standard security measures to protect your data during transmission and storage.
3. Customer Consent
We obtain your explicit consent before using your photos or 3D models for any purpose. Your data will not be used for any purpose without your permission.
4. Data Storage & Access
Customer data is stored on secure servers with encryption at rest. Access is restricted to authorized Huminity team members only, on a need-to-know basis. Regular security audits are conducted to ensure data safety.
5. Data Deletion
Customers may request deletion of their personal data at any time by contacting us. Photos and 3D models will be deleted within 30 days of the request, except where retention is required for legal or business purposes.
6. No Third-Party Sharing
We do not sell or share your personal data with third parties except service partners essential for order processing (payment processors, production partners, shipping partners). These partners are bound by confidentiality agreements.
7. Promotional Use
Customer photos, videos, scans, and 3D files may be used for promotional purposes only with explicit customer permission. You will be asked for consent separately before any such use.
8. Security Measures
We implement SSL encryption for all data in transit, encryption at rest for stored data, secure payment gateway integration, admin login security, role-based access controls, and regular data backups to protect your information.
9. Data Breach Notification
In the event of a data breach affecting your personal information, we will notify you within 72 hours via email or phone and take immediate steps to mitigate the impact.